Terms of Service
Welcome to Fix Dessert Chocolatier! By using our website, purchasing our products, or accessing our services, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, you may not use our website or services.
1. General
1.1Acceptance of Terms
By using our website and services, you agree to these Terms of Service, our Privacy Policy, and any other guidelines we may provide.
1.2 Modifications
We reserve the right to change or update these Terms of Service at any time. Changes will be posted on this page, and continued use of our website or services after any modifications constitutes acceptance of the revised terms.
2. Use of Website and Services
2.1 Eligibility
Our website and services are intended for individuals 18 years or older. By using our site, you confirm that you meet this age requirement.
2.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please contact us immediately if you suspect any unauthorized use of your account.
2.3 Prohibited Uses
You agree not to use our website or services for any unlawful purpose or to engage in any activity that disrupts or interferes with the proper functioning of our website.
3. Orders and Payments
3.1 Product Availability
All products are subject to availability. We reserve the right to limit quantities of any item, refuse or cancel orders, and discontinue products at our discretion.
3.2 Pricing and Payment
Prices for our products are listed in local currency (AED) and are subject to change without notice. Payment is required at the time of purchase. We accept major credit cards and other payment methods as indicated on our website. All transactions are processed securely, and payment information is not stored on our servers.
3.3 Order Cancellation
We reserve the right to cancel any order if we suspect fraud, an error in pricing, or a violation of these Terms of Service. You will be notified of any such cancellation, and a refund will be processed if applicable.
3.4 Shipping and Delivery
Delivery times and fees are indicated at checkout. We make every effort to deliver your order on time, but we are not responsible for delays due to unforeseen circumstances, including customs or shipping carrier delays.
4. Returns and Refunds
4.1 Return Policy
Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order, such as a damaged product or incorrect item, please contact us within 48 hours of delivery.
4.2 Refunds
Refunds or replacements will be issued at our discretion if your complaint is valid and submitted within the specified timeframe. Please provide proof of purchase and a photo of the damaged product if applicable.
5. Intellectual Property
All content on our website, including text, images, logos, and designs, is the intellectual property of Fix Dessert Chocolatier and is protected by copyright and trademark laws. You may not use, reproduce, distribute, or modify any content from our website without our express written permission.
6. Limitation of Liability
To the fullest extent permitted by law, Fix Dessert Chocolatier shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, including but not limited to loss of data, loss of profits, or business interruption.
7. Indemnification
You agree to indemnify and hold Fix Dessert Chocolatier and its affiliates, officers, and employees harmless from any claim, demand, or damages, including attorney’s fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
8. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these terms or your use of our services shall be resolved exclusively in the courts of Dubai, UAE.
Thank you for choosing Fix Dessert Chocolatier. We are committed to providing a delightful experience with every order.